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Original research

The State of Mission Storytelling 2026

How US nonprofits actually perform on YouTube

RiseWorks Media, PBCSnapshot August 6, 2026CC-BY-4.0

Summary

Nonprofits are told to make video. Very little published evidence describes what happens when they do.

Every nonprofit benchmark in the field is self-reported by organizations that chose to take part. M+R surveys 215 participating nonprofits on email, SMS, advertising, and web traffic. Nonprofit Tech for Good asks NGOs which platforms they use. Rival IQ samples 150 companies per industry across Facebook, Instagram, TikTok, and X. None of them observe YouTube channel performance, and none follow the same organizations over time.

This report does both. It draws on 2,988 US nonprofit, foundation, university, and healthcare YouTube channels, measured through the public YouTube Data API across 15 US metro areas and two national lists of large nonprofits and foundations. Seven of those channels were later found to be matched to the wrong organization and removed, taking the cohort to 2,981; the figures below were computed before that and do not move at this scale. For 2,752 of those channels we hold repeat observations across an average window of 111 days, which makes it possible to describe what changed rather than only what is. Collection is continuous and the panel window lengthens every month, so these findings will sharpen as the record grows longer.

The audience is already there. 84% of US adults use YouTube and 35% regularly get news there, second only to Facebook (Pew Research Center, 2025). What follows is what the sector does with that.

Six findings:

  1. In four months the median nonprofit channel published one video and gained eight subscribers. 38.6% published nothing at all.
  2. The fastest-growing 1% of channels captured 76% of all subscriber growth.
  3. Foundations have the smallest audiences and the highest dormancy of any organization type measured.
  4. Engagement rate, the metric most benchmark reports lead with, does not distinguish a channel reaching 167 people from one reaching 6,366.
  5. Reach varies more by mission than by city. Animal welfare organizations have 48 times the median audience of housing organizations.
  6. Twelve of 214 Miami nonprofits publish any Spanish-language video, in a county where 67% of residents speak Spanish at home.

Every relationship described here is an association. Nothing in this data establishes cause.

Finding 1

Four months, one video, eight subscribers

Between April and August 2026 we observed 2,752 nonprofit channels more than once, across an average window of 111 days.

Over the windowResult
Published nothing at all1,063 channels (38.6%)
Median new videos published1
Median subscriber change+8
Ended with fewer videos than they started with76 channels

Dormancy holds. Of the 1,200 channels already dormant when the window opened, 892 were still dormant when it closed — 74.3% of them. Another 255 channels that were publishing at the start had stopped by the end.

The cross-sectional figure agrees with the panel. 42.1% of the full cohort has published nothing in the trailing 90 days, and 43.6% of the panel was dormant at the opening observation. Two independent measurements landing within a point and a half of each other is the strongest evidence available that both are sound.

This is the finding that most needs a longitudinal dataset, and it is the reason this report exists. A single snapshot can tell you how many channels look inactive. Only repeat observation can tell you that three quarters of them stay that way.

Finding 2

Audience growth went almost entirely to the top

Share of channelsShare of new subscribersShare of new videos
Top 1%76.0%28.1%
Top 5%92.7%53.4%
Top 10%96.5%69.3%

Roughly thirty organizations account for three quarters of everything the cohort gained in audience over four months.

Publishing effort is distributed more evenly than audience growth. The top 1% of channels by output produced 28% of the new videos, while the top 1% by growth captured 76% of the new subscribers. Effort spreads across the sector. Attention collects at the top.

Finding 3

Foundations rank last on reach and first on dormancy

Organization typeChannelsMedian subscribersDormantMedian views per video
University2102,80012.9%786
Healthcare1991,12036.7%701
Nonprofit2,32527443.8%337
Foundation25415154.3%288

Foundations have a median of 151 subscribers and 54.3% of their channels are dormant. Both figures are the weakest of any organization type in the cohort, and both sit below the operating nonprofits foundations fund.

Universities sit at the other end at 12.9% dormant. They also employ communications staff, which is the most obvious structural difference between the two groups.

Finding 4

Engagement rate does not measure reach

SubscribersChannelsMedian engagement rateMedian views per video
Under 1008991.21%167
100–1K1,0651.16%342
1K–10K6651.21%713
10K–100K2721.24%1,746
100K+871.96%6,366

Across a thousandfold range of channel size, median engagement rate moves by a factor of 1.6. Median views per video moves by a factor of 38.

Engagement rate here is likes plus comments divided by views, measured across each channel's most recent uploads. It is a per-viewer rate, so audience size cancels out of it by construction and it holds roughly steady as a channel grows. That is what makes it comparable across industries, and it is also what makes it silent on the question a communications director is actually asking. A team comparing its engagement rate to a published industry average learns almost nothing about whether its work reached anyone. Median views per video carries that information.

Any nonprofit benchmarking its social performance should report reach alongside engagement. Most published benchmarks report engagement alone.

Finding 5

Reach varies more by mission than by city

Mission categoryChannelsMedian subscribersDormantMedian views per video
Science & Research2465,33022.0%550
Animal Welfare543,56529.6%1,124
Arts & Culture3941,93534.5%816
International Development1201,16034.2%434
Environment & Conservation19353939.9%442
Health & Wellness57345938.2%396
Education & Youth1,25035541.9%380
Civil Rights & Advocacy46829241.5%328
Workforce & Economic Development25015047.2%198
Social Services74311253.7%207
Housing & Community Development2337454.5%176

The spread across mission categories runs from 74 to 5,330 median subscribers, a factor of 72. The spread across the 15 tracked metros runs from 108 to 1,930, a factor of 18.

Animal welfare organizations have 48 times the median audience of housing and community development organizations. Housing, social services, and workforce development sit at the bottom on reach and at the top on dormancy together.

This describes what audiences on YouTube reward. The causes sit outside this data.

Finding 6

Miami publishes less Spanish-language video than Denver

MetroNonprofitsPublish any Spanish-language videoShare
Denver216209.3%
Houston135118.1%
San Francisco186147.5%
Los Angeles218156.9%
Miami214125.6%
Chicago233114.7%
New York City255124.7%
Dallas13353.8%

About 67% of Miami-Dade County residents aged five and over speak Spanish at home. Twelve of the 214 Miami nonprofits in this cohort publish any Spanish-language video, and across all 214 organizations the cohort holds 90 Spanish-language videos in total.

Nationally the figure is 5.0%. Language coverage tracks neither the size of the Spanish-speaking population nor the missions most likely to serve it: social services sits at 6.3% and housing at 6.8%.

What we checked and left out

A benchmark is only as good as the numbers it declines to print.

The nonprofit-versus-business comparison

Comparing the nonprofit cohort to the full commercial comparison set produces a 57-fold subscriber gap. That set is weighted toward large brands, including a segment with a median of 3.13 million subscribers. The defensible comparison is against local service businesses: median 6,970 subscribers against 345 for nonprofits, a 20-fold gap. A neighbourhood business out-reaches a neighbourhood charity by roughly twenty to one.

Shorts

Channels whose libraries are mostly Shorts have a median of 23 subscribers, against 1,170 for channels where Shorts are a small minority. That 51-fold gap is largely an artefact: a channel with ten videos, eight of them Shorts, has a high Shorts share by construction and is small for unrelated reasons. Controlling for library size collapses it. What survives is smaller and steadier — within a library-size band, views per video rise with Shorts share while subscriber counts do not follow.

Budget against reach — closed since publication

This section originally said the cut was blocked, because employer identification numbers were present for a stated 17% of the cohort. Two corrections followed on 2026-08-15. The 17% was itself wrong: 104 of the 495 stored EINs were fabricated, all of them in Miami, one value attached to 23 different organizations. Real coverage was 13.1%. Those rows are now null and the cohort has since been matched against the IRS Business Master File, taking coverage to 92.7%. The cut now runs, and the answer is that budget does not explain the foundation gap. Universities out-earn foundations roughly seven to one. Hold revenue constant, among organizations reporting $1M to $50M, and universities still carry a median of 1,080 subscribers against 104 for foundations, with dormancy at 25.8% against 58.2%. Revenue predicts reach across the cohort at a Spearman rho of 0.40, falling to 0.24 once organization type and library size are held constant, while library size alone correlates with subscribers at 0.82. Money buys audience mainly by buying more publishing.

Method

Channels enter the cohort when the organization is a nonprofit, foundation, university, or healthcare organization and the sector is anything other than for-profit. The cohort holds 2,988 channels. Commercial channels are tracked separately and used only for comparison.

Statistics come from the public YouTube Data API: subscribers, total views, total videos, uploads in the trailing 90 days, average views per video, caption coverage, Spanish-language video counts, and an engagement rate derived from public views, likes, and comments.

Channel-level totals cover the whole library. The per-video figures do not. Average views per video, engagement rate, caption coverage, and Shorts share are computed across each channel's most recent uploads, up to fifty of them. For a large library that window is genuinely recent and can diverge sharply from the lifetime figure. For the 1,005 cohort channels holding fifty videos or fewer, a third of the total, the window covers the entire history instead, and a single old success can dominate it: their median top video accounts for 31.2% of all views the channel has ever received, against 3.0% for larger libraries. Read average views per video on a small channel as a career average rather than a current one. Where the question is what an organization is reaching people with now, the better figure is its best-performing video of the last 90 days.

Cross-sectional figures use one row per channel, its most recent snapshot, so long-tracked channels carry no extra weight. Panel figures compare each channel's earliest and latest complete observations and require at least 90 days between them.

Collection is continuous. A rotating daily job re-samples the cohort, so the panel window grows for as long as this runs. At 111 days it answers whether a channel published and whether it grew. A year of observation will reach seasonality and whether steady publishing compounds. Several years will reach the question we most want to answer, which is what changes for an organization that commits to a channel and stays committed. Every figure here is an early reading, and later editions will sharpen it.

Everything published is aggregate. No per-channel rows appear in this report or in the open extract, because the benchmark is built from public data about named organizations that never opted into a ranking.

The full collection method, refresh cadence, and cohort definition are documented on the benchmark methodology page.

Limits

Coverage is partial

The cohort is a compiled list of mission-driven channels in selected US metros. Organizations absent from that list are absent from the figures.

Metro is the organization's headquarters

Nationally-scoped organizations headquartered in Washington DC or New York lift those metros' figures.

Every finding is an association

This holds most strongly for publishing cadence. Nothing in the data establishes cause.

Dormancy is measured over 90 days

Organizations that publish around a single annual event can read as dormant in an off month.

Survivorship

A channel created and then deleted does not appear in a list compiled in 2026. Real abandonment is higher than what is measured here.

Public counts only

Engagement has no access to watch time or retention.

A wrong channel can look perfectly right

Seven organizations in this cohort were matched to the wrong YouTube channel and have since been removed, taking it from 2,988 to 2,981. Three were private individuals' personal channels; four were a different organization sharing the name — a Boston community centre carrying a Washington NGO's name, a national charity's row pointing at one of its local chapters, a Missouri nonprofit standing in for its Seattle namesake. A hand-checked sample of 100 channels found three more wrong, so roughly two to four percent of the cohort is mislinked. Nothing in the data detects this. One of the seven carried view figures describing no channel we could find, while remaining internally consistent, corroborated by its handle, and holding a valid IRS identifier for a real organization. Only opening the channel and reading it settles the question. Distributional figures — medians, quartiles, comparisons across hundreds of channels — carry an error of this size without moving. A claim about any single named organization does not, and should be checked against the channel itself.

Paid and organic views cannot be separated

The API reports total views with no way to tell advertising from discovery, so every reach figure here includes whatever an organization bought. The pattern is visible at the top of the low-reach categories, where channels carry views far above their subscriber counts alongside almost no likes or comments. A small organization comparing itself to those channels is comparing itself to a media budget. This report describes organic performance. What paid distribution returns for a mission organization is a separate study, and one we intend to run.

Figures reflect what YouTube reported on August 6, 2026. Any citation should carry that date. Current figures move with the daily pull and live on the benchmark.

Use it, and cite it

The underlying aggregate extract is published openly under Creative Commons Attribution 4.0 International. Use it in reporting, in a grant application, or in a board deck. Attribution is the only condition.

How to cite

The State of Mission Storytelling 2026, RiseWorks Media, PBC — https://www.storyos.org/reports/state-of-mission-storytelling. Snapshot August 6, 2026.

The underlying data

Metro aggregates (CSV) — one row per metro with channel counts, median subscribers, active share, and average engagement.
Full aggregate extract (JSON) — national activity bands, engagement by channel size, caption coverage, sector comparison, and mission-category breakdowns.

Working on a story that needs a cut of the data this extract does not cover? Ask us.